I cannot download the program...
I've tried all possible ways of downloading the program, still I fail to download it. How do I get the copy I have purchased?
Web is huge and there's place for unpleasant surprises of any kind. Still, you shouldn't feel desperate. If you were able to e-mail us, we'll most likely be able to e-mail the installation file of the program to you.
It is less convenient than downloading the program from our website, but it may be the only way out of this situation.
Please contact our support team to request this service.