Not received serial number.
Question:
I've purchased the program but haven't received my Serial number.
Answer:
If you haven't received the serial number, our message was probably blocked by your spam filter.
Please adjust your spam filter to allow receiving messages from the billing company (domain shareit.com) and manufacturer (domain imageconverterplus.com). This will help avoid losing serial number messages.
When you purchase the program, you'll receive a notification from the billing company informing you about the transaction. This message will also contain your serial number. It usually takes several minutes to deliver such notifications, but sometimes it can take up to several hours.
If you didn't receive your serial number, write a message to the support service of the company and request your serial number. Make sure to specify your first name, surname and email address used when purchasing the program. It is advisable to specify purchase date and order number.
If you have received your serial number, you should activate the program either online or via a special web form.
If activation fails, wait for 15 minutes and activate once again. If you cannot activate the program during 1 hour, please write a message to the support service of the company and specify your serial number.
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